We may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated. Even if we cannot guarantee precise match with the representational photo, its feel and theme will match. Substitutions of flowers or containers might happen due to weather, seasonality and market conditions. We always ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.
The pop-up has to say "If your delivery is going to a business, we suggest a second-choice home address as a backup. We will attempt to deliver during the selected time frame, but Timed Deliveries are NOT GUARANTEED UNLESS you select the add-on "TIMED DELIVERY".